Pitter Patter, Pitter Patter...
Flooding to a Suburban Home after a Major Storm
“Where is that noise coming from?!” You ask yourself, as the pitter patter of unknown water damage grows louder. You look up, and suddenly… a water droplet hits you square between the eyes! Only then do you realize it’s coming from the upstairs bathroom!
But it’s already too late.
You’re left with sopping wet sheetrock in the shape of a large pumpkin.
“What now…?” You wonder.
The water damage restoration process begins as soon as you contact SERVPRO of Marion/Middleboro. Our highly trained team of professionals will first assess the extent of damage by using industry leading tools such as moisture meters and thermographic cameras. This allows us to have a better understanding of how far the moisture has migrated in order to set up drying equipment accordingly.
Next, we will begin the water extraction process. Any excess water that may be left behind after a flood is quickly sucked up using our powerful pumps and vacuum units. This will prevent any secondary water damage from occurring and deter the possibility of mold growth.
After extraction, we follow a specialized drying & dehumidification process. Our industrial grade fans, air scrubbers and dehumidifiers are positioned just so to create a type of vortex (similar to that of a whirlpool) of leftover moisture to be drawn in from all corners of a room, wicked up, and trapped in our dehumidifiers.
Lastly, our team will clean and sanitize any restorable items damaged by the water. Using specially formulated antimicrobial's and deodorizers, your property will soon be back to pre-water damage condition and looking Like it never even happened!
Biohazards - What Are They?
SERVPRO of Marion/Middleborough offers an array of bio-hazard cleanup services. Our highly trained team of technicians follow rigorous OSHA and EPA regulations when dealing with blood borne pathogens to ensure that a once unsafe environment is restored back to safe living conditions. If you or someone you know is suffering from a biologically hazardous situation, contact us today at (508) 946-2397.
What classifies as a Bio-hazard?
A bio-hazard is defined as being a risk to human or environmental health through biological work, especially with microorganisms. There are many forms of bio-hazards that some of us may come into contact with on a daily basis. For example, Waste Management Workers are exposed to infectious diseases in their working day-to-day lives. Luckily, with the help of modern medicine, we can protect ourselves from contracting some of those hazardous diseases (i.e. hepatitis A, B and tetanus) by receiving the proper vaccinations. Though, other forms of bio-hazardous materials are not as easy to prevent as receiving a shot in the arm.
Below is a list of common bio-hazard scenarios you’ll want to seek professional help for in the event of contact. Follow the link on each one to learn more about our cleanup protocol.
Sewage & Toilet Overflows
Trauma & Crime Scene
Carpet Cleanings – There’s more than meets the Eye!
A child plays with her two puppies on the living room carpet
What's in your Carpet?
When is it a good time to get your home or business carpets cleaned? You might be surprised by the answer. Carpet cleanings rely heavily on a number of factors, whereas there are a variety of different cleaning methods used that are not always one size fits all.
Before getting started, we’ll want to identify a few key factors about your carpet or area rug. This will help us decide which method to use when cleaning, in order to give you the best possible outcome for your carpet or rug.
- What kind of material is your carpet made from?
- Is your carpet short piled or long piled?
- What type of traffic does your carpet see on a daily basis?
- How soiled is your carpet? Light, moderate, heavy?
- What is the colorfastness of your carpet?
- When was the last time you had your carpets professionally cleaned, if ever, and by which method(s)?
After assessing these factors, our team will then decide on the proper procedures necessary for your carpet cleaning. These methods range from bonnet cleaning, to truck mounted extraction, to deluxe precondition & rinse, to showcase premier cleaning, and even dry cleaning.
Preventative maintenance is also an important aspect in preserving the life of a carpet, and professional cleaning is recommended once every 12 months. It is important to remember that carpeting acts as a filter; trapping food particles, dirt, gases and other soils like animal hair and dead skin cells. The better care you take of your carpet, the better it will age! If a high-traffic area is carpeted, we suggest that walk-off mats be laid down so as to not wear out the rug. Spot removal, regular vacuuming and changes in traffic patterns are also recommended as a preventative measure.
For all other carpet cleaning questions, or to set up a free consultation for the carpet in your home or business contact us at (508) 946-2397.
Team Member Tuesday - Danny
Crew Chief; Daniel "Danny" Nelson
Meet Our Team!
Danny is a Crew Chief here at SERVPRO of Marion/Middleboro and is extremely knowledgeable when it comes to the cleaning and restoration process. Having been with us for five years, Danny has taken IICRC Water Damage Restoration classes to stay on top of his WRT certifications, as well as Carpet & Upholstery cleaning training courses. Danny is always eager to help in any way he can and is typically regarded as being a SERVPRO veteran!
Outside of work, Danny enjoys spending time with his family including his 7 month old son, playing basketball with his friends, and working on his Fantasy Football team. When asked about his favorite part of working at SERVPRO of Marion/Middleboro, Danny said “My favorite part is definitely the people I work with. I just love to help people, too, and I like that every day is different. From carpet cleaning, to water damages, to fire clean-ups… every day is different.”
If ever you may find yourself in need of our services, you can count on Danny as being just one of our incredible technicians to help make your problems Like it never even happened.
Team Member Tuesday - Brieanna
Sales & Marketing Rep; Brieanna Wood
Meet Our Team!
Brieanna is our newest Sales & Marketing Representative here at SERVPRO of Marion/Middleboro. Although she has only been with us for a few months, she’s dove head first into her position and we are very excited to have her as part of our team! With a passion for Marketing, Brieanna attended Bristol Community College after graduating from New Bedford High School to obtain her Associates in Communications.
While working towards her degree, Brieanna began interning at the SouthCoast Chamber of Commerce, where she put her schooling to the test and learned valuable skills that would stick with her for years to come. Brieanna’s involvement at the Chamber allowed her to create valuable connections with other local businesses, which to this day she has been able to maintain. Her experience also helped lead her to the conclusion that Marketing is exactly what she wants to do as a career, and plans to finish her degree at some point in the future.
In the midst of school and her internship, Brieanna worked her way into management with her previous employer. Doing so shows that she has the drive and determination that we are looking for in our employees. There, she was able to hone her leadership skills while preparing herself professionally for her career with SERVPRO.
Outside of work, Brieanna enjoys spending quality time with her boyfriend, hanging out with friends, going to concerts and travelling to new and exciting places. Brieanna’s favorite part about working at SERVPRO of Marion/Middleboro has been the wonderful people she’s met and the relationships she’s been able to build with them, and with the people she works with! She also enjoys being able to help people that are dealing with stressful situations and make their worries Like It Never Even Happened!
Team Member Tuesday - Joyce
Administrative Assistant, Joyce Guilherme
Meet Our Team!
Joyce is a part of our Administrative team here at SERVPRO of Marion/Middleboro and has been for the past two months.
Before SERVPRO, Joyce had worked in the Hospitality/Customer Service industry for eight years. The experience she has had suits her perfectly for her role at SERVPRO and ensures that customers are treated with empathy and helpfulness.
Outside of work, Joyce enjoys spending time with her fiancé and family, going to the beach, traveling and making new adventures. Joyce’s favorite part about working at SERVPRO of Marion/Middleboro is the tremendous amount of knowledge she’s learned in a relatively short period of time. And in addition to being able to help those in need, she loves the work environment and is excited to be part of the team!
Water Extraction & Remediation Process
Residential Water Damage
Have you ever wondered what kind of work goes into remediating a flood?
At SERVPRO of Marion/Middleboro, our WRT certified technicians are trained on how to remediate just about anything you may find yourself knee deep in.
We utilize a set of standards like special drying equipment, and an algorithm of service that’s sure to dry out even the worst water damages. Take a look below to learn more about our water extraction process and remediation:
Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. SERVPRO of Marion/Middleboro starts this process as soon as possible to minimize further damage and to help prevent mold growth.
After the bulk of the water has been removed, we’ll use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.
Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO can clean restorable items using a number of specialized cleaning techniques. We also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.
Team Member Tuesday - Darcey
Administrative Assistant, Darcey Prenda
Meet Our Team!
Darcey is part of our Administrative team at SERVPRO of Marion/Middleboro and has been with us for eight months. Before SERVPRO, Darcey had worked as a Production Supervisor for eight years at an asset retrieval company. Her experience has contributed to the skills necessary for her role at SERVPRO, and is known around the office as being a ray of sunshine. She continually brings peace of mind to our customers, as well as our team, through her incredible multitasking skills and calm persona.
Outside of work, Darcey enjoys spending time with her family, including her fiancée and two sons. She enjoys going to the beach with her kids, spending time at the playground, and watching and playing basketball as a family. When Darcey is off mommy duty, she enjoys pampering herself and shopping.
Darcey’s favorite part about working at SERVPRO of Marion/Middleboro has been the knowledge she’s learned about the restoration process, as well as the opportunity it’s brought. During her time with us, she’s also become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!
Faster To Any Size Disaster
IICRC Trained & Certified
Our technicians are trained through The IICRC Training Program. IICRC is a standard-setting non-profit organization for inspection, cleaning, and restoration industries, like ourselves. On top of the already rigorous training our Production Technicians and Crew Chiefs go through with IICRC, they are also certified as:
- Applied Microbial Remediation Technician (AMRT)
This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.
- Applied Structural Drying Technician (ASD)
Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.
- Carpet Cleaning Technician (CCT)
This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.
- Fire and Smoke Restoration Technician (FSRT)
Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.
- Odor Control Technician (OCT)
Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.
- Upholstery and Fabric Cleaning Technician (UFT)
Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.
- Water Damage Restoration Technician (WRT)
This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.
* IICRC – Institute of Inspection, Cleaning and Restoration Certification
Locally Owned and Operated with Nationwide Resources
For 25 years, SERVPRO has been serving the communities of Dartmouth & New Bedford, along with its surrounding areas. Within that time, we’ve gone through some major changes. We’ve undergone a change in ownership, as well as an expansion in territory (double to what it was before!) We are honored to be your first choice in cleanup & restoration, and look forward to serving the community for many more years to come.
No Job Too Big or Too Small
The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are qualified and strategically positioned throughout the United States to handle any size disaster, at any given time. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.
If your home or Business has suffered a Recent Loss, Contact us at (508) 999-2380
Team Member Tuesday - Chris
Marketing Manager, Chris Johnson
Meet Our Team!
Chris is the Marketing Manager at SERVPRO of Marion/Middleboro and brings with him over 20 years of sales and marketing experience. Chris’s knowledge and experience with relationship & social media marketing, event planning and restoration services makes him a great asset that we are lucky to have! Over the years, Chris has been able to build strong relationships with local business owners, sales professionals and various others in the communities we serve. He’s very active with the Bristol County Chamber of Commerce and the SouthCoast Chamber of Commerce, serving as an Ambassador for both. In addition to being a Chamber Ambassador, Chris is the President of Bristol County Business Connect (BCBC) East, a Board member for Westport Business to Business, was named Affiliate of the Year with the Realtors Association of South Eastern Mass (RASEM) and serves on multiple committees for various organizations.
Utilizing his Culinary Arts Degree, Chris was in the restaurant business for over a decade, managing restaurants and cafe's from Nantucket to California! To add to his management skills, Chris has owned his own cleaning company as well as his own insurance business for 8 years. His experience in these two industries has him well equipped with the skills necessary for his position here at SERVPRO.
Some interesting facts about Chris include him being a proud father of two, a foodie, and the fact that he's driven cross country twice when moving back and forth from California! Chris’s favorite part about working for SERVPRO of Marion/Middleboro has been building strong relationships and using those connections to help others succeed, coupled with the fact that he’s been able to help people going through disasters get their lives back to normal, kind of Like it never even happened!