Recent Why SERVPRO Posts

When Everything Else Closes, We Don't - Marion 02738

3/19/2020 (Permalink)

At SERVPRO of Marion / Middleborough, when we say we’re open 24/7/365 (366 on leap years) we mean we are open 24/7/365 (and 366 on leap years)! It makes no difference to us if we get a call in the middle of the night, on a weekend, a snow-day, a month-long blizzard, our technicians are still available and Here to Help.

While the times are changing and things may be uncertain, one of the many things we’re proud of is our resiliency and ability to provide a sense of stability when our community needs it most.  During uncertain and ever-changing times, we take the necessary precautions to ensure we are keeping our crews and technicians safe, while also caring for our customers who call us in their time of need. 

Whether you need us for our regular disaster restoration services (although there’s nothing regular about it) for water damage, fire damage, mold remediation, or whether you need us to come in and disinfect your office building or commercial spaceSERVPRO of Marion / Middleborough is open and Here to Help. 

SERVPROXIDE™ to the Rescue - Marion - 02718

3/13/2020 (Permalink)

In our pursuit to be the premier cleaning and restoration company in the world, SERVPRO of SERVPRO of Marion / Middleborough carries a proprietary line of cleaning products and disinfectants for when we are called in for our general cleaning and bio-remediation services. Not only is this a product that is industry-grade and tested, but it also meets the CDC requirements for cleaning certain viruses and pathogens. 

One of the many premier products we use is called SERVPROxide™. 

SERVPROxide™ is a hospital-grade disinfectant that has been approved by the EPA. As with all instances of bio-remediation and emerging pathogens, our technicians are required to wear proper personal protective equipment for their safety.

SERVPRO of Marion / Middleborough carries proprietary and industrial-grade cleaning products that are not for sale and are not distributed outside of the SERVPRO franchises. 

For more information about disinfection, call our office at 508-946-2397. 

Water Damage? Just Call SERVPRO! - Rochester 02770

2/28/2020 (Permalink)

When disasters strike, one of the hardest and most important decisions is choosing which restoration company to call. Especially when dealing with water damage, prompt action is crucial. This is why SERVPRO of Marion / Middleborough responds instantly and uses specialized drying equipment and techniques for water removal. We’re dedicated to responding immediately to any-sized disaster. Once on-site, we closely monitor and document the drying process to verify your property is dried properly and completely. 

Since we specialize in water damage restoration, we have extensive restoration training with an emphasis on monitoring and documenting the drying process until completion. Our technicians are water damage restoration certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification).

Our state-of-the-art equipment helps detect hidden moisture, extract standing water, and thoroughly clean and dry your home and belongings. In the end, we always finish the job with professional deodorization and sanitizing agents for your comfort and safety. 

When disaster strikes your home or business, hire the professionals of SERVPRO of Marion / Middleborough and call us today!

Method IN the Madness - Rochester 02576

2/28/2020 (Permalink)

air mover equipment Our specialized drying equipment is put in place to create a "vortex" to efficiently dry out areas affected by water damage.

When water damage strikes, it can feel like chaos has taken over and settled in your home or office. When you call SERVPRO of Marion / Middleborough for the water damage restoration, you may think our technicians carelessly place our specialized drying equipment throughout the room. However, the location of each of your equipment is intentional and strategically placed for the most efficient use of drying time.

This means, we just don’t bring our equipment in and set it down, we have a method in the madness of the aftermath of a disaster. Our drying equipment is placed in strategic locations to create a vortex to ensure the drying time is complete and thorough. 

So while you may not understand why our IICRC certified technicians are moving around our equipment during the drying process, it’s important that our LGRs, dehumidifiers, and air movers are strategically placed to minimize the drying time.

When you choose SERVPRO of Marion Middleborough for your loss, you're not just getting specialized equipment. You're getting specially trained technicians who know how to handle this specialized equipment. That's why so many choose us when it water damage hits. 

When It Counts, Choose the One You Can Count On - Acushnet 02743

2/14/2020 (Permalink)

Some decisions are as irrelevant as choosing between lilac and lavender, tan or sand; meaning, in the grand scheme of events, they don’t carry as much weight as the decision between which restoration company to choose when your home or office suffers a disaster. 

In events like these, the future of your residence or commercial space hangs in the balance. Depending on the company you choose, you could get premier service, help that is available 24/7/366, and IICRC certified technicians who know what they’re doing. In which case, you’d be choosing SERVPRO of Marion / Middleborough, the best choice for clean-up and disaster restoration. Not only will you have access to the aforementioned service, but you’ll also have a nationwide team that comes together when large losses take place. 

That’s why, whether it’s flooding in your basement, or in your city, SERVPRO of Marion / Middleborough is who you trust to make it, “Like it never even happened.”

Document Restoration? We Can Help.

1/8/2020 (Permalink)

Ever think of what happens to the important documentation in a home or office that suffers a disaster?

Well, we do! This is why in addition to disaster restoration services, we also offer document restoration! In the event of a disaster, it’s likely important documents, photos, and even yearbooks are damaged. If they’re not kept in a fire and waterproof safe or filing cabinet, these materials are subjected to the same elements as your home or office when a disaster strikes, such as water damage. 

While one may think those documents will never be restored to their original, preloss condition, SERVPRO of Marion / Middleborough thinks otherwise. By utilizing vacuum freezing techniques, IICRC certified and HIPPA compliant technicians are able to restore water-damaged documentation. Basically making it, “Like it never even happened.”

Hopefully, you’re never in a situation where you would need to utilize any of our disaster restoration services, but if you are, you can rest assured we got you covered and we are Here to Help. 

Who You Gonna Call? - Marion 02738

1/2/2020 (Permalink)

In the midst of a disaster, the only thing a home or business owner is focused on is choosing the right restoration company to come in, clean-up, and get them back to preloss condition as soon as possible. 

While there are many options for disaster and restoration companies, you deserve to work with the best. Which is why SERVPRO of Marion / Middleborough is here to help. Not only are we the premier restoration company in the world. We are also the best clean-up and restoration company in the South Coast, voted by the people of the South Coast!

Don’t leave your disaster to just any clean-up and restoration company. Work with the best, and expect the best. Our IICRC certified and specially trained technicians are available 24/7/366 to make your disaster, “Like it never even happened.”

Check out Our Fleet!

3/13/2019 (Permalink)

Our Fleet

Our SERVPRO Green Fleet is constantly Growing!  

We take pride in our work and appearance.  You can tell by the pride we all share for our vehicles. Let's face it, cars and trucks are one of the fun parts about what we get to do each and every day. 

Next time you see one of us on the road, feel free to give us a wave!

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

Dirty Carpets? We Can Fix That

3/13/2019 (Permalink)

A Carpet after the SERVPRO Standard of Cleaning

Did you know? We do Carpet Cleaning!

Check out this carpet cleaning job we did, can you believe how clean it is? Your carpet could look this good too after SERVPRO of Marion/Middleborough is done with it!

Carpet cleaning is an important routine that you don't want to ignore. Dirt hides in the deepest fibers of the material and is an important contributor in the shelf life of your investment. Because constant changing of your carpet is expensive, you have to take care of it to save money. It is important to keep it clean at all times. 

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

The SERVPRO Standard

3/13/2019 (Permalink)

WHY SERVPRO

How familiar are you with SERVPRO? How about a little reminder about what we can do for you and your family? Did you know that with over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service.

As a trusted leader in the restoration industry, we have highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 

Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on us for these residential services and more:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Air Duct Cleaning
  • Carpet Cleaning
  • Cleaning Services
  • Building Services

Tips on Buying a Home

3/13/2019 (Permalink)

Make sure your future home is in good condition before and after purchase

Buying a house is easy and fun, right?

Buying and selling real estate can be fun I suppose, but it can also unearth a number of issues with the properties. Previous owners may have had pets that left stains on carpets, or were heavy smokers and there is staining and the smell is just lingering. SERVPRO of Marion/Middleborough has partnered with many local Realtors to make sure that the homes being sold and purchased in our area are move in ready.

If you’re looking to sell your home and just want to have the carpets freshened up for the new owner, we can usually provide service with about a week notice. Maybe you just purchased a new home and you want to make sure the duct work is clean and allergen free, we can take care of that as well.

If you’re a real estate agent, keep us in mind for your clients’ needs. We offer many services, such as mold remediation and nicotine cleaning, to help your real estate transactions go off without a hitch.

We're only a phone call away at 508-946-2397!

Be Prepared for WHEN it Happens...

3/13/2019 (Permalink)

It's not IF, it's WHEN

When it comes to life's emergencies, more often than not it is not a matter of IF they will happen- it is WHEN they will happen. You can never fully prevent them from occurring, but home and business owners can however take steps to prepare for and try to prevent disasters that may occur to their property.

An ice dam forms causing your roof to leak, a pipe bursts, a storm blows in dozens of gallons or water..... chances are your home or business may eventually suffer some sort of emergency. SERVPRO professionals are trained to respond quickly and efficiently when mitigating your business. When your home or business is under water, every minute counts. SERVPRO of Marion/Middleborough is available and ready to respond 24/7 and make it "Like it never even happened." Call us if you need us at 508-946-2397.

The SERVPRO Advantage

3/12/2019 (Permalink)

Know the right choice, know SERVPRO of Marion/Middleborough

“Hi, I need to file a claim” 

The dreaded words no insurance agent or adjuster wants to hear because it usually means an accident or disaster has happened to your customer. After checking to see if they are alright, you will then begin to make some calls to make sure your customer is well taken care when they need you most. So how do you choose who to call when your customer is depending on you to make their disaster disappear? 

By choosing SERVPRO Marion/Middleboro, your customer can rest in knowing that although damage is done, it’s certainly not irreversible. Since restoration is our first priority, we work by the rule to “Restore whenever possible, replace only when necessary.” At SERVPRO, our professionals conduct pretesting to determine the restorability of every loss. 

Our restore vs. replace approach guarantees a faster turnaround time that will get your customer back in their home quicker while also reducing the amount of claim costs. As an insurance professional, you’ll also appreciate holding us to our word through our transparent itemized loss inventory in an Excel formatted report. This report also includes photos of important items so you’ll know exactly what work was performed. 

In addition to our itemized loss inventory, our Claims Information Center provides you with all of the necessary information to make the right decisions such as:

  • A Complete Electronic Job File
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs

With so many advantages and services SERVPRO of Marion/Middleboro offers, it’s easy to see why we are the preferred disaster restoration company for so many insurance agencies. You and your customer can rest assured knowing our trained IICRC professionals are on the job and making your customer’s disaster “Like it never even happened.” 

How to tell if Your Hot Water Heater is going bad

3/4/2019 (Permalink)

Does your hot water heater look like this? It maybe time to replace it

Is your Hot Water Heater on it's way out?

Hot water heaters will typically last you between 10-15 years. When internal components become corroded and mineral build up occurs, your heater can begin to leak. Without correction, this small leak can turn into something more serious – and you may find yourself with a basement full of water. Below are some telltale signs that your hot water heater is on its way out, and some simple maintenance you can do to prevent disaster.

  1. Check

Check for power if there is no hot water. While no hot water can be a sure sign that the water heater has failed, it could also mean the pilot light is out or the circuit breaker tripped.

  1. Examine

Examine the water that comes out of the hot faucet. If it appears rusty, this signals an upcoming failure of your water heater. Look for signs of muddy water or increased sediment in the water tank. Attach a hose to the drainage bib on the water heater, turn the unit off and drain it to examine its contents. Muddy water or increased sediment signals a potential failure of your water heater. When flushing the water heater, remember that the water that comes out of the hose bib at the front of the water heater is going to be extremely hot, as it will not be mixed with cold water. Use caution when flushing the water heater to avoid getting burned. Smell or taste the water. If the hot water has a metallic taste to it, this indicates that the water heater is close to breaking down.

  1. Listen

Pay attention to the noises your water heater makes. While there will be normal sounds as the water heats, loud cracks and pops indicate an interaction between the heating elements inside the heater and the scale and mineral deposits built up on them.

  1. Address

Take immediate action if you see leaking water around the water heater where none has leaked before. Disconnect the electricity or turn off the gas to the unit and let the water cool down before attempting to remove and replace the water heater. Leaking water indicates an internal failure in the water heater.

*Information Courtesy of SF Gate - Home Guides