What our Customers say...

Water Damage Testimonials

My mom had a hose with the washer that had leaked while at work, everything was flooded. Called SERVPRO New Bedford, they arrived the same day, cleaned up all the water and dried everything out. One of the most amazing things that happened is that the crew was able to save all my mother's wedding pictures! That means more than anything. Blessed to have SERVPRO on our side! Phenomonal work ethic!

Dropping you a note to say thanks so much for helping me! My home had been flooded by sewer water and the smell was horrific. Not only did SERVPRO arrive right away, they saved me a ton of money! If they would not have gotten here in time, everything would have been ruined. Again thanks for the superb customer service and I would highly recommend SERVPRO to anyone! 

" I just wanted to say thanks to SERVPRO Dartmouth/NewBedford for bringing my house back to life after the water damage in my home. Your crew is amazing!  Happy in Fairhaven!" 

We had to call these guys in a hurry when we had a mystery leak in the house that dumped a lot of water in our basement when we were away. They were professional, quick, effective and thorough. Very friendly and nice to deal with over email and phone. Very understanding of the ins and outs of dealing with insurance. Very good at doing what needed to be done in our wet basement without just tossing everything in a dumpster. By the time we got home things had been handled and cleaned up and carefully dealt with, a process that took several days. They did not try to upsell us on "emergency" services we didn't need, just did what was necessary to get our basement back to basement-normal. We were very unhappy people having to deal with this bad surprise while we were away and SERVPRO made a bad situation much more manageable.

The guys from SERVPRO who came out were amazing and we wouldn't have gotten through this horrible time if they didn't explain everything so great. I would definitely recommend this company to all our friends.

Problem with a septic line in one of the retail spaces we rent. It was Thanksgiving weekend, the biggest of the year, so it was definitely an emergency. My long-time plumber took care of the problem (see his review), we then hired SERVPRO to take care of the post-fix clean-up. No complaint with coming out on the holiday, no crazy price. They got straight to work and did a fantastic job. Professional outfit. I had not used them in the past, but no doubt will again in the future.

Problem with a septic line in one of the retail spaces we rent. It was Thanksgiving weekend, the biggest of the year, so it was definitely an emergency. My long-time plumber took care of the problem (see his review), we then hired SERVPRO to take care of the post-fix clean-up. No complaint with coming out on the holiday, no crazy price. They got straight to work and did a fantastic job. Professional outfit. I had not used them in the past, but no doubt will again in the future.

Problem with a septic line in one of the retail spaces we rent. It was Thanksgiving weekend, the biggest of the year, so it was definitely an emergency. My long-time plumber took care of the problem (see his review), we then hired SERVPRO to take care of the post-fix clean-up. No complaint with coming out on the holiday, no crazy price. They got straight to work and did a fantastic job. Professional outfit. I had not used them in the past, but no doubt will again in the future.

I recently used this SERVPRO for a water damage in my home. I learned that it was under new ownership & I was very happily satisfied with the professionalism and service. The staff was very friendly and professional, and the owner even came by the site to check in on the project as well. Overall I was very satisfied and would highly recommend this SERVPRO.